Great stories have always been popular, but today’s demand for engaging, original content is unprecedented. Content consumption in all forms has grown dramatically over the last decade, thanks to the proliferation of digital distribution channels and devices. Today truly is a remarkable time for storytellers, and the appetite for their work shows no sign of […]
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Natural Language Toolkit
NLTK is a leading platform for building Python programs to work with human language data. It provides easy-to-use interfaces to over 50 corpora and lexical resources such as WordNet, along with a suite of text processing libraries for classification, tokenization, stemming, tagging, parsing, and semantic reasoning, wrappers for industrial-strength NLP libraries, and an active discussion forum. Thanks to […]
Detecting bad customer reviews with NLP
Introduction Sentiment analysis is part of the Natural Language Processing (NLP) techniques that consists in extracting emotions related to some raw texts. This is usually used on social media posts and customer reviews in order to automatically understand if some users are positive or negative and why. The goal of this study is to show […]
Customer reviews: identify your strengths and weaknesses with the help of web-scraping, data analysis and basic NLP
Customer feedback is a crucial source of information describing user experience with a company and its service. Just like in product development, efficient use of feedback can help identify and prioritize opportunities for company’s further development. Thanks to internet, today we have an access to numerous sources where people willingly share their experience with different […]
Analyzing Text with Amazon Elasticsearch Service and Amazon Comprehend
What does this AWS Solution do? Analyzing Text with Amazon Comprehend and Amazon Elasticsearch Service is an automated reference implementation that deploys a cost-effective, end-to-end solution for extracting meaningful insights from unstructured data such as customer calls, support tickets, and online customer feedback. The solution leverages Amazon Comprehend, a natural language processing (NLP) service that […]